Domains missing at Nominet...?

suzi · Oct 31, 2009

Some domains I've registered recently are not showing up at Nominet.

They've been registered using my usual email address and the exact spelling of my name that all my other names have been registered with - but there is no sign of them!

The whois shows they're registered in my name. They're in my registrar account. Just not showing up for me at Nominet.

Any suggestions?

I've emailed Nominet to ask them, but am obiously unlikey to hear back until Monday.

Suzi

Systreg · Oct 31, 2009

@ Suzi, if you do a password reset, they should appear in your Nominet account, go to login at online services as per normal, then hit the Lost your password? Find out how to access your account. link.

mat · Oct 31, 2009

Merge accounts?

pendragon · Oct 31, 2009

Had the same in the past. Password reset sorts it.

monaghan · Oct 31, 2009

Tried to transfer a domain the other day and got a similiar problem, my customer suggested a password reset and it worked! Nominet support couldn't give any explanation other than "sometimes that happens"

suzi · Oct 31, 2009

Thanks all - I'll give password reset a try...

Suzi

suzi · Oct 31, 2009

God, you guys are good!!

Password reset, and there are all the missing domains, lined up waiting to be merged.

Many thanks.

Suzi
xx

retired_member12 · Oct 31, 2009

That's the 'AA' for you (Acorn Assistance).

suzi · Nov 1, 2009

The 5th emergency service..!

suzi · Nov 2, 2009

Just as a follow up which might be useful to others...

I noticed that some recently registered domains were still not showing up under my user name, either under my main account or under new accounts.

Re-setting the password again brought up another batch, but for some reason I've had to go through this process several times now to get them all to show up.

So if you have a similar problem, I suggest you re-set your password multiple times until no 'new' names show up.

Also, you can reset your password to the same as it was before - you don't actually have to use a different password each time.

Hope this helps someone.

redbird · Nov 2, 2009

suzi said:
Hope this helps someone.

Like Nominet

Johnp · Nov 6, 2009

Thanks for the post & replies, happened to me today, a password reset was all that was required for the 'missing domain' recently registrered to appear.

ta

JohnP