20i Domains

Has anyone dealt with YAY.com for domains?

Discussion in 'Domain Name Registrars' started by DarkSky, Jan 4, 2021.

  1. DarkSky

    DarkSky Active Member

    Joined:
    Mar 2009
    Posts:
    124
    Likes Received:
    3
    I was attracted to their domain pricing, so I transfered over 26 domains to take advantage of their 25+ domain pricing.

    Then I find that their paypal account cannot work with mine, due to currency issues (mine being GBP).

    So, I email them about that,

    Next thing I find that they have locked my account and are now asking for ID. They are a US company and have no GDPR policy at https://www.yay.com/about/privacy/ -

    I've never had to send ID to a registrar before and reluctant to do so, especially as I will be transfering the domains out as I'm unable to pay!

    Wondering if anyone has dealt with them before and for peoples general thoughts.
     
  2. Domain Forum

    Acorn Domains Elite Member

    Joined:
    1999
    Messages:
    Many
    Likes Received:
    Lots
    articles.co.uk
     
  3. bensd United Kingdom

    bensd Well-Known Member

    Joined:
    Jan 2007
    Posts:
    5,110
    Likes Received:
    69
    I used them before I got my own tag and never had any issues like this.
     
  4. DarkSky

    DarkSky Active Member

    Joined:
    Mar 2009
    Posts:
    124
    Likes Received:
    3
    well, thats reassuring at least. thanks
     
  5. CreativeMix United Kingdom

    CreativeMix Active Member

    Joined:
    Nov 2020
    Posts:
    90
    Likes Received:
    12
    They're a UK company and the owner buys and sells domains, he may even be a member of the forum if memory serves. I have a VOIP account with them and they're a very proactive company with UK staff at the end of the phone.
     
  6. Trauiner United Kingdom

    Trauiner Active Member

    Joined:
    Feb 2016
    Posts:
    611
    Likes Received:
    65
    You haven't possibly emailed/contacted a different company by accident?

    Yay.com are a UK company. Not sure how there would be a currency issue in Paypal.

    I use them for VOIP numbers.
     
  7. DarkSky

    DarkSky Active Member

    Joined:
    Mar 2009
    Posts:
    124
    Likes Received:
    3
    I've since learnt that via email, but they do bill for domains in USD and invoices show a US (New york) address
     
  8. DarkSky

    DarkSky Active Member

    Joined:
    Mar 2009
    Posts:
    124
    Likes Received:
    3
    Yeah, they bill for domains in USD and US address on invoices.

    Paypal issue is a strange one, but I think it's because they are set up for subscription based payments, paypal refuses to let me pay them. First time I've had that. It's probably work if they were using standard paypal payments.
     
  9. bensd United Kingdom

    bensd Well-Known Member

    Joined:
    Jan 2007
    Posts:
    5,110
    Likes Received:
    69
    I still use the for my non .uk domains - I've just checked a recent invoices from a few days ago and it is in GBP.
     
  10. webber

    webber Active Member

    Joined:
    Sep 2019
    Posts:
    204
    Likes Received:
    47
    I still use them for non-uk domains and they are great
     
  11. DarkSky

    DarkSky Active Member

    Joined:
    Mar 2009
    Posts:
    124
    Likes Received:
    3
    Just thought I'd update;

    I do not approve of suspending my account while this is going on. But anyhow, I did have to provide ID, which I did and Jez, who I was dealing with, remained professional but friendly during the back and forth.