There are a few comments on here that I can officially answer on.
FSB has been publicly available for 2 years and
right from the start people have suggested that the script is "penalised" by Google.
Yet week after week we get new users who make money by creating their stores the right way.
In reality Google will never penalise what is essentially a CMS. Wordpress is often used for spammy sites (probably more than it is used for good sites) but could you imagine Google banning that entire platform? It is the same thing with BANS, AOM and FSB - the script itself will never be penalised by Google, but if you use it in the wrong way your domain will be penalised.
If you are suffering with rankings then you need to look at your store - the speed, the amount of unique content, the link building strategies, your niche, the current Google changes etc.
If you need it we are always here to help and not just on technical issues - we can advise you on SEO for your store, niche research etc. Just contact our help desk (
http://helpdesk.freshstorebuilder.com/) or go to the private forum (
http://www.freshmarketingforum.com).
In terms of development of the script we are working hard on version 3.0.0 which includes a completely revamped Template system. The current templates will be phased out (although they will be compatible if you want to keep using them) and brand new templates will be released.
We have listened to feedback and know that customisations, templates and design are the number one thing all of our members want.
On top of that we have launched a brand new forum, brand new helpdesk, an SSO (single sign on) to integrate everything fully. All at considerable expense.
We are a successful company and I have reinvested revenue heavily by employing a permanent five man team (Nihad, Austin, Jose, Mike and myself) with other freelance staff. I believe in offering a great service and rewarding my customers, and will continue to build, improve and expand.
We have more scripts and products in the pipeline along with new versions of FSB being released all the time.
Someone on the thread suggested rewarding "good quality" sites and their owners somehow - I am always open to suggestions like this so please make sure you get in touch with them (on the forum or via helpdesk - I don't always check here regularly).
@rodeboy - your helicopter store is not registered with FSB. Please add it to your account and make sure you read the go live checklist,
essential reading for everyone! http://www.freshstorebuilder.com/guides/v/golive-checklist/
Everyone else remember I am a real person behind FSB and I always have time to help you out or listen to your suggestions - just get in touch via the helpdesk or forum!