Problem Renewing Domains

[Slater]

Just tried to renew a batch of domains using Nominet Web Domain Manager and getting following message on most of them.

is either outside its renewal period, not on your tag, or its invoice is overdue.

Some of them only expired in last few days, e.g haircutting.co.uk

Any ideas ?

Mark.

 

[HariSeldon]

I wonder if it's the last one, "invoice overdue"?

Had you already renewed them without realising but not paid the invoice "to terms"?

The renewal email sent out suggests domains will still show as expired if the invoice doesn't get paid.

- If you have already renewed the domain name but have not paid the relevant
invoice to terms, we have advised the registrant that the domain name is
still not renewed.

 

[Slater]

Sorted, just spoken to Nominet.

If under the billing field for the domain the recur bill is set to 'customer' the registrar can't renew the domain, had to change the recur bill field to 'registrar' and could then renew OK.