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123-Reg Auto Renew Warning
- Thread starter khalid
- Start date
- Status
Hello,
I would like to be able to look into this for you, so I can find out both why the domain name did not renew and look into the supprot you have recieved.
If you are happy for me to do so please confirm a supprot ticket ID or domain name, by PM if you prefer, and I will be in touch further.
Regards,
Nerys
I would like to be able to look into this for you, so I can find out both why the domain name did not renew and look into the supprot you have recieved.
If you are happy for me to do so please confirm a supprot ticket ID or domain name, by PM if you prefer, and I will be in touch further.
Regards,
Nerys
- Joined
- Aug 12, 2008
- Posts
- 1,092
- Reaction score
- 48
121210-000167
- Joined
- Jun 14, 2004
- Posts
- 11,191
- Reaction score
- 1,059
You should never trust ANY registrar to renew your domains, always keep your own portfolio list and WHOIS scan it at least monthly for any changes in status.
Admin
Admin
Murray
Nominet Registrar
- Joined
- Sep 3, 2012
- Posts
- 4,195
- Reaction score
- 1,000
123 are the biggest shambles.. their wordpress hosting I have found awful, their customer support I've found poor, I wouldn't use them for anything now.
123-reg.. 123-avoid.
- Joined
- Aug 12, 2008
- Posts
- 1,092
- Reaction score
- 48
This is brilliant:
123-Reg - 10:30am: We've cancelled your ****.co.uk and ****.org.uk domain names and issued a refund for the renewal. Please note that it can take up to 5 working days for the refund to be properly processed into your bank account.
No apology.
123-Reg - 11.31am: Invoice and renewal payment automatically taken for the same domains a second time!
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This is terrible.
123-Reg - 10:30am: We've cancelled your ****.co.uk and ****.org.uk domain names and issued a refund for the renewal. Please note that it can take up to 5 working days for the refund to be properly processed into your bank account.
No apology.
123-Reg - 11.31am: Invoice and renewal payment automatically taken for the same domains a second time!
---
This is terrible.
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