123reg service VERY poor

[zee]

have allways praised 123reg website , but e-mail help is non-existant, I have had 3 domains stuck on holding page for 2 DAYS dispite repeated requests for help...no answer

 

[Paullas]

yep 123reg down hill if you ask me....still waiting to 4 .eu refunds.

 

[Nosmo King]

"Thank you for taking time to send us your comments.

Unfortunately it is not possible for us to reply to
you directly, but please be assured that all customer
feedback is read and that any suggestions made are
given due consideration."

 

[Paullas]

yeah right.....

 

[LEEnoble]

I emailed them last week to have a stuck domain removed out of my account and I got a cheeky auto-reply telling me my email would be trashed unless I replied with my email again.

Not very good customer service that is.

 

[retired_member6]

I emailed them last week to have a stuck domain removed out of my account and I got a cheeky auto-reply telling me my email would be trashed unless I replied with my email again.

Not very good customer service that is.

It's a brilliant system, I wish all my email accounts worked that way. I may have that option as it goes... I'll have to look. The only trouble is an existing account and adding in all current people who are allowed to email me, that's what's called a nightmare.

Stopping spam is an absolute necessity, how this pc hasn't been chucked out the window in the last nine years I'll never know.

 

[Nosmo King]

"Nominate 123-reg as "Best Web Host" in Web User's Reader Awards and get entered into a prize draw for one of the World's first Wi-Fi Digicams!"

 

[LEEnoble]

It's a brilliant system, I wish all my email accounts worked that way. I may have that option as it goes... I'll have to look. The only trouble is an existing account and adding in all current people who are allowed to email me, that's what's called a nightmare.

Stopping spam is an absolute necessity, how this pc hasn't been chucked out the window in the last nine years I'll never know.

It wasn't a spam filter, it was saying because their staff are busy.

 

[retired_member6]

Well we're all busy, I'd rather be ignored.