I'm having a couple of uptime issues with the hosting people I'm currently with (I use two different companies, and both seem to be as bad as each other 
). Neither company seems to be stable in terms of uptime, but they never tell me when the sites go down or when they are doing "maintenance" - it's up to me to see if I notice or not, and only then do they talk to me about it. A lot of "maintenance" goes on during the night - I guess because most UK people are asleep so they figure it doesn't matter, however I run a couple of US and AU websites, so these are my peak times!
I'm looking for a (UK) company who can provide an uptime guarantee, and if they go under the guarantee, the normal money back etc. I also want a company who will tell me when the sites go down, either by email or text. The current companies do have good support so when I raise a ticket, I always get a response within the hour, and they also makes changes to my domains (forwarding etc) really quickly, so this is essential in whatever company I move my hosting to.
I know I'm asking for a lot, but can anyone recommend me a company that they use that features all of the above?! There's so many comapnies out there, it's pot luck and I'd rather go with someone that's been recommended!
Thanks
Clem
). Neither company seems to be stable in terms of uptime, but they never tell me when the sites go down or when they are doing "maintenance" - it's up to me to see if I notice or not, and only then do they talk to me about it. A lot of "maintenance" goes on during the night - I guess because most UK people are asleep so they figure it doesn't matter, however I run a couple of US and AU websites, so these are my peak times!I'm looking for a (UK) company who can provide an uptime guarantee, and if they go under the guarantee, the normal money back etc. I also want a company who will tell me when the sites go down, either by email or text. The current companies do have good support so when I raise a ticket, I always get a response within the hour, and they also makes changes to my domains (forwarding etc) really quickly, so this is essential in whatever company I move my hosting to.
I know I'm asking for a lot, but can anyone recommend me a company that they use that features all of the above?! There's so many comapnies out there, it's pot luck and I'd rather go with someone that's been recommended!
Thanks
Clem
